Please note, before paying owners and sending reports, you will need to have completed steps 1 to 4 in the End of Month Process.

The first step is to check that the status of each property is correct. Go to Property > Property Search F2 and ensure that all active properties have the status 'Available' and all inactive properties (those that you don't want to payout and send reports to) are either 'On Hold', 'On Hold for Maintenance' or closed. This can be edited by double-clicking on the relevant property, editing the status from the first tab near the bottom left of the screen and then clicking on the Update Changes button. 

To begin the Batch Pay process Select Owner > Owners Payments, then select Batch Pay All Owners tab. Then select Batch Pay All Property Owners at the bottom.


Once the below screen is open make sure to tick the box at the top "Pay owners the balance of the ledger".


Then select the trust account.


If necessary you can backdate owner payouts. This is not necessary for end of month but is advised for end of financial year.


Then click on the Next button at the bottom.



In the Run batch payment screen all you need to do is select "Begin Batch Payments" and it will begin to payout each owner one by one automatically.




Once all payments have been made, click on the 'Complete Process' button. If there are any errors, investigate via the Batch Payment History. You can fix any missing owner details via the Property Owners tab of the property settings. You can then re-process properties in error via Batch Payment History tab. Select the most recent batch and click on Next. Then click on the Re-Run Batch Payments and only missing property payments will be re-attempted.


Once owners have been paid, you can batch send owner reports.


Go to Owners > Booking Reports.


First, go to the Batch Report History to check the dates of the previous batch report. Make note of the previous Report End Date.


Click on the 'Batch Send Owners EOM Reports' tab and click on the 'Batch Send the Property Owners EOM Report' button.



Enter the date after the previous Report End Date in the Start Report Period (From) setting. Enter the date of the owner disbursements (which will either be the current date or the backdated date entered in the previous step) then click on Next.



Click on the Begin Batch Report button to complete the process.